1. About This Privacy Policy
This Privacy Policy applies to the website abhishekexports.com and the information you provide to Abhishek Exports through our website or other communication channels covered by this policy.
By using our website, you acknowledge that you have had the opportunity to read this policy. Where consent is required, we will seek it separately as applicable.
2. Information We May Collect
Depending on how you interact with our website, we may collect the following categories of information:
- Contact information: Your name, business name, email address, telephone number and country.
- Business inquiry information: Product interests, specifications, quantity requirements, delivery preferences and other details you provide in an inquiry.
- Communication information: Messages, feedback and correspondence you send to us.
- Technical information: Information such as browser type, device information, IP address and pages visited, where collected through website hosting or analytics tools.
We aim to collect only the information reasonably necessary for the relevant purpose.
3. How We Use Your Information
We may use information you provide to:
- Respond to product inquiries and business requests.
- Prepare quotations and discuss potential orders.
- Communicate about our home furnishing and home textile products.
- Coordinate samples, specifications and export-related requirements.
- Improve our website, content and customer experience.
- Maintain website security and prevent misuse.
- Meet applicable legal and regulatory obligations.
We will use personal information for the purposes explained when it is collected, or for other purposes permitted by applicable law.
4. Sharing of Information
We do not sell personal information to third parties. We may share relevant information in limited circumstances, such as:
- Service providers: Website hosting, email, analytics or other service providers, where needed to operate our business.
- Business operations: Relevant logistics, shipping or other business partners when necessary to fulfil a requested service or transaction.
- Legal requirements: Where disclosure is required or authorised by applicable law or a lawful order.
Any sharing of personal information should be limited to what is reasonably necessary for the relevant purpose.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support basic website functions, remember preferences, understand website usage or improve performance.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
If we use analytics or advertising cookies, we will provide any notices or choices required by applicable law.
6. Data Security
We take reasonable measures intended to protect the information we handle against unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting information over the internet or storing it electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records and meeting applicable legal obligations.
When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable legal requirements.
8. International Data Transfers
As an export business, we may communicate with customers, suppliers and service providers in different countries. Where personal information is transferred internationally, we will handle the transfer in accordance with applicable data protection requirements.
9. Your Privacy Rights
Depending on applicable law and the circumstances of processing, you may have rights relating to your personal information, including:
- Requesting access to certain personal information.
- Requesting correction or updating of inaccurate information.
- Requesting deletion where legally available.
- Withdrawing consent where processing is based on consent.
- Raising a privacy-related concern or grievance.
To exercise an applicable right, you can contact us using the details in the Contact Us section below. We may need to verify your identity before responding.
10. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing information.
11. Children's Privacy
Our website is intended for business inquiries and is not directed at children. We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.
Any updated version will be published on this page, together with a revised last-updated date.
13. Contact Us
If you have questions about this Privacy Policy or wish to raise a privacy-related concern, please contact us.